If you’re using WiFi, try using a wired Ethernet connection.Try connecting to your router in a different way:.Finding your IP address without using the command prompt.
#Netgear genie not connecting to router how to#
How to Find Your Router’s IP Address on Any Computer, Smartphone, or Tablet.If those IP addresses do not work, see one of the following topics: Enter your router’s default IP address in your browser’s address bar instead of or.Temporarily disable any pop-up blockers, firewalls, and ad-blocking software that you use.For example, if you normally use Google Chrome, try accessing the router login page using Microsoft Edge or Mozilla Firefox. Note: Using a different browser might also resolve your access error. If you see an error message when attempting to access or, visit the following links for instructions on how to clear your browser cache:.For more information, see How do I recover my NETGEAR admin password?. If you forgot your admin password, you can recover it with the Password Recovery feature.The user name and password are case-sensitive.
The password is the one that you specified during setup.
Use the following troubleshooting tips for help with accessing your NETGEAR router: To check if your product is supported, see Which products support the NETGEAR Nighthawk app?. You can use the Nighthawk app to update your router’s firmware or check the speed of your network. To download the app, visit. The easiest way to manage your router’s settings and wireless network is the Nighthawk app. This article provides troubleshooting steps if you can’t access your router.
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